Company registration number: 556980-9105 · Registered office: Helsingborg, Sweden
Document Structure
Quickbutik's contractual framework consists of the following documents, which together with any applicable Additional Terms make up the Agreement (as defined in section 1):
- Terms of Service (this document): the main agreement governing use of the Platform
- Supplementary Agreement A: Data Processing Agreement (DPA): governs the personal data that Quickbutik processes on the Customer's behalf
- Supplementary Agreement B: API and Integration Terms: terms for API access and third-party integrations
- Supplementary Agreement C: Acceptable Use Policy (AUP): rules for permitted use
Certain services in the Platform are also governed by additional terms that apply only to the use of the service concerned ("Additional Terms"):
- Quickbutik Checkout Terms: apply only to Customers who have accepted them in order to use Quickbutik Checkout as a payment solution in their Shop. A Customer that has not accepted the Checkout Terms is not bound by them.
- Quickbutik AI Services Additional Terms: apply to the use of the AI Features. The AI Features are switched on by default, and the Customer can switch them off in the Platform's settings.
In the event of conflict between the documents, each Supplementary Agreement and each set of Additional Terms takes precedence within its scope of application; in all other respects, these Terms of Service apply. Where Additional Terms and a Supplementary Agreement both cover a matter, the Additional Terms prevail for their service, except that the DPA always prevails on the processing of personal data. Service levels (SLA) are governed by section 9 of these Terms of Service.
Additional Terms are separate agreements. Termination of these Terms of Service or a Supplementary Agreement ends Additional Terms only as provided in the Additional Terms themselves, and termination of Additional Terms does not end these Terms of Service.
1. Definitions
In these Terms of Service, the following terms have the meanings set out below:
"Platform" Quickbutik's web-based e-commerce platform, which serves as the commerce engine for the Customer's sales, including Native Storefronts and all associated services, APIs, tools and features provided by Quickbutik.
"Customer" / "Merchant" The business (legal entity or natural person conducting business activities) that has registered an Account on the Platform and entered into this Agreement.
"Account" The Customer's user account on the Platform, including all associated Shops, data and configurations.
"Shop" A unit in the Account with its own product catalogue, orders, customer records, settings, control panel and API access, from which the Customer sells through one or more Storefronts. An Account may have several Shops.
"Storefront" A website, app or other interface through which buyers browse and make purchases from a Shop: a Native Storefront or an External Storefront.
"Native Storefront" The online store that Quickbutik hosts and runs in the Platform for a Shop, whether it uses a theme provided by Quickbutik or a theme or customisations created by the Customer or a developer on its behalf.
"External Storefront" A website, app or other sales interface that the Customer, or someone on its behalf, builds and connects to a Shop, for example via the API or Quickbutik Checkout, whether it is hosted by the Customer, by a third party or by Quickbutik (section 2.3). A Shop may have several External Storefronts, on their own or alongside a Native Storefront.
"End Customers" The consumers or businesses that buy from the Customer's Shop, through a Storefront or otherwise, such as through orders the Customer creates in or imports into the Shop.
"Customer Data" All data that the Customer or End Customers generate, upload or create on the Platform, including but not limited to product information, order data, customer records and media files.
"AI Features" The AI Services as defined in the Quickbutik AI Services Additional Terms, such as text generation, product recommendations and automated image processing.
"Third-Party Services" Services from external providers that are integrated with the Platform, such as payment service providers, shipping carriers, accounting systems and other connections.
"Additional Terms" Terms that apply to a specific service in the Platform in addition to these Terms of Service, such as the Quickbutik Checkout Terms and the Quickbutik AI Services Additional Terms.
"Agreement" These Terms of Service together with the Supplementary Agreements (including Annex 1 to the DPA) and any Additional Terms that apply to the Customer. A right in these Terms of Service or a Supplementary Agreement to terminate the Agreement covers only these Terms of Service and the Supplementary Agreements; Additional Terms end in accordance with their own provisions.
"Party" / "Parties" Quickbutik and the Customer, individually or jointly.
2. About Quickbutik
Quickbutik AB ("Quickbutik") is a Swedish limited liability company with company registration number 556980-9105, with its registered office in Helsingborg, Sweden.
2.1 The commerce engine
Quickbutik is a web-based e-commerce platform that enables businesses and merchants to start, run and grow their online sales. The Platform is intended for businesses. At its core it is a commerce engine: each Shop provides product catalogue, order management, customer records, payment solutions, integrations with Nordic service providers, AI-powered tools, the control panel and the API. End Customers make purchases from a Shop through one or more Storefronts.
2.2 Native Storefront
A Shop can have a Native Storefront. Quickbutik hosts and runs the Native Storefront and provides its themes as part of the Platform, on the terms in sections 9 and 10, and the uptime guarantee in section 9 applies to it. The Customer is responsible for its content, settings and customisations in the Native Storefront (sections 6.4 and 8.2).
2.3 External Storefronts
A Shop can also, or instead, be connected to one or more External Storefronts, for example a website built on another platform or an app that the Customer develops. The Customer is responsible for its External Storefronts, including:
- their development, operation, security and availability, and their hosting unless Quickbutik hosts them
- the terms of purchase, privacy policy, cookie consent and price and consumer information shown to End Customers there
- their accessibility
- the services, providers and developers it uses for them
- the security of pages that embed or link to Quickbutik Checkout, including the PCI DSS requirements that apply to them
The connection to the Platform is governed by the API and Integration Terms. External Storefronts are not covered by the uptime guarantee in section 9. Quickbutik is not responsible for code, services or content outside the Platform. Quickbutik Checkout and other components that Quickbutik provides for use in External Storefronts, such as scripts, widgets and hosted pages, are part of the Platform also when they run in an External Storefront, but are not covered by the uptime guarantee. Quickbutik describes in its documentation the cookies and similar technologies that such components use, so that the Customer can obtain consent where required. Quickbutik processes personal data from External Storefronts as processor to the extent the data is collected by such components or otherwise reaches the Platform (section 3.1 of the DPA).
Quickbutik may offer hosting for External Storefronts. The hosting is part of the Platform, but an External Storefront hosted there remains the Customer's: Quickbutik provides only the hosting environment, within the technical limits and against any fees stated for it, and is not responsible for the storefront's code, content or functionality or for the services it uses, which the Customer is responsible for as set out above. Quickbutik does not review, maintain or support such code. External Storefronts that Quickbutik hosts are not covered by the uptime guarantee in section 9. Quickbutik may restrict or suspend a hosted External Storefront that exceeds those limits, endangers the Platform or other customers, or breaches the Acceptable Use Policy. Section 4 of the Acceptable Use Policy applies to such measures. Quickbutik processes personal data in the hosting as processor (section 3.1 of the DPA).
3. Eligibility and Registration
3.1 Eligibility requirements
The Platform is intended for businesses (legal entities and natural persons conducting business activities). The person registering the Account must be at least 18 years old and an authorised representative of the business that will conduct e-commerce via the Platform.
3.2 Registration
The Customer registers by creating an Account via quickbutik.com. Upon registration, the Customer shall provide accurate and complete information, including a valid email address, company details and any other information requested. The Customer is responsible for keeping its information up to date.
No automated methods, bots or similar tools may be used to register Accounts, unless Quickbutik has expressly approved this.
3.3 Verification
Quickbutik reserves the right to request verification of the Customer's identity and company information. The Customer is obliged to provide the requested documentation within a reasonable time.
4. Subscription and Payment
4.1 Trial period
Quickbutik may offer a free trial period. When the trial period expires, the Customer is prompted to select a pricing plan and make payment in order to continue using the Platform. If payment is not made, the Account is deactivated.
4.2 Pricing plans and payment
Payment is made periodically in advance, either monthly (30 days), quarterly (90 days) or annually (360 days). All prices are stated exclusive of VAT unless otherwise expressly stated.
Payment is made by card or another payment method approved by Quickbutik. All payments are exclusive of any taxes, fees or duties that may apply.
Fees for services governed by Additional Terms, such as fees for Quickbutik Checkout and purchases of AI Credits, are set out in and payable under those Additional Terms. Unless the Additional Terms state otherwise, the payment methods and tax terms in this section apply to them.
4.3 Price adjustments
Quickbutik reserves the right to adjust the prices for subscriptions. Subscription price adjustments are notified to the Customer at least 30 days in advance by email to the registered email address. If the Customer does not accept the price adjustment, the Customer has the right to terminate the Agreement, in which case termination takes effect at the end of the current payment period. A new price applies from the Customer's first payment period that begins after the price adjustment takes effect. Time that the Customer has already paid for is never repriced. Fees governed by Additional Terms, including the credit cost of AI Features, are adjusted in accordance with those Additional Terms and not under this section.
4.4 Upgrades and downgrades
When upgrading from an existing pricing plan, the remaining prepaid period is credited so that the Customer only pays the difference. When downgrading or changing the payment period, the change takes effect when the current period expires.
4.5 Refunds
As a general rule, subscription fees are not refundable. The remaining prepaid subscription time is refunded only when the Customer terminates the Agreement because uptime has fallen below 90% (section 9.2) or because Quickbutik cannot accommodate the Customer's objection to a new sub-processor (section 6.3 of the DPA). Compensation for outages under section 9.2 is otherwise given as additional subscription time.
5. Term, Renewal and Termination
5.1 Term
The subscription runs for the payment period selected by the Customer (30, 90 or 360 days, see section 4.2) and renews automatically at the end of the period unless the Customer actively cancels the subscription.
5.2 Automatic renewal
For annual plans, the Customer is notified by email no later than 14 days before an automatic renewal takes place. The notification contains information about the upcoming period, the price and how the Customer can cancel the subscription.
5.3 Termination by the Customer
The Customer may cancel its subscription at any time by clicking "Cancel subscription" in the control panel. Cancellation takes effect at the end of the current payment period. There is no notice period or lock-in period beyond the current period.
5.4 Quickbutik's right to terminate
Quickbutik has the right to terminate the Agreement with immediate effect if the Customer:
- materially breaches these Terms of Service or a Supplementary Agreement, other than the AUP or section 8.4, and fails to remedy the breach within 14 days of a written request to do so
- uses the Platform for illegal activities
- fails to make payment within 7 days of the due date despite a reminder, including amounts due under Additional Terms
- materially breaches Additional Terms, such as the Quickbutik Checkout Terms, in a way that entitles Quickbutik to terminate those terms or to permanently terminate the Customer's access to that service (conduct that also breaches the AUP is handled under section 4 of the AUP, and unpaid amounts under the previous bullet)
- jeopardises the security or stability of the Platform or other Customers' use of it
Breaches of the AUP are handled in accordance with section 4 of the AUP. In the event of illegal activity or threats to the security of the Platform, Quickbutik may always act immediately, regardless of any remedy period in the Agreement.
5.5 Data handling upon termination
Upon termination of the Agreement, the following applies:
- The Customer has 30 days after termination to export its Customer Data via the Platform's export functions.
- During the 30-day period, the Customer may use the Platform and the API to export its Customer Data. After the 30-day period, the Account is deactivated and access to the Platform ceases.
- Customer Data is permanently deleted within 90 days after the end of the 30-day period, and no later than 120 days after termination, with the exception of data that Quickbutik is required to retain under the Swedish Bookkeeping Act or other applicable legislation. Backups are overwritten according to Quickbutik's regular rotation schedule and are until then used only for recovery. Input and Output retained by AI providers for abuse monitoring may be kept for the periods stated in Annex 1 to the DPA.
- If Additional Terms continue to apply after termination, for example the Quickbutik Checkout Terms, the Customer keeps the limited access to the Platform, and Quickbutik keeps the data, needed to fulfil those terms (such as handling disputes and refunds) for as long as they apply, including any provisions that survive under those terms.
- The Customer is responsible for ensuring that migration to another provider is completed before the 30-day period expires.
- Export is provided in CSV format via the Platform's export functions.
6. Ownership, Data and Portability
6.1 Customer Data
The Customer retains full ownership of all Customer Data. Quickbutik acquires no ownership of the Customer's data through this Agreement. Quickbutik uses Customer Data solely to provide and maintain the Platform's services, and as described in section 7.3. Account and usage data about the Customer and its users is also processed as described in the Privacy Policy.
6.2 Quickbutik's intellectual property rights
The Platform, including its source code, design, trademarks, documentation, algorithms and underlying technology, is and remains the exclusive property of Quickbutik (or its licensors). The Customer is granted a non-exclusive, non-transferable, revocable licence to use the Platform during the term of the Agreement.
The Customer may not decompile, reverse-engineer or otherwise attempt to derive the Platform's source code, except to the extent that such activity is expressly permitted by mandatory law.
6.3 Data portability
In accordance with the EU Data Act (Regulation (EU) 2023/2854), Quickbutik provides the Customer with the ability to export its Customer Data in CSV format. Exports can be made at any time during the term of the Agreement via the Platform's export functions, and for 30 days after termination (see section 5.5).
6.4 Themes and customisations
Themes, templates and other code that Quickbutik provides, for the Native Storefront or for use in External Storefronts, are licensed, not sold, to the Customer, on the terms stated with them or, if none, for use with the Platform during the term of the Agreement. Customisations made by the Customer within the Platform's framework (e.g. design configurations and content) belong to the Customer. Themes, code, scripts and custom features that the Customer, or a developer on its behalf, creates for its Shop or Storefronts, including External Storefronts, belong to the Customer or to whoever the Customer has agreed with, but do not give anyone rights to the Platform or to Quickbutik's own themes that they build on. Where such code runs in the Platform, the Customer grants Quickbutik the rights needed to host and run it. The Customer is responsible for such code, including its security and its compatibility with updates to the Platform. The export functions under sections 5.5 and 6.3 cover Customer Data. Unless mandatory law requires otherwise, Quickbutik is not obliged to export or hand over themes, code, scripts or custom features that the Customer, or a developer on its behalf, has created, whether on termination, as part of data portability or otherwise. The Customer is responsible for keeping its own copies. Bespoke development performed by Quickbutik is governed by a separate agreement.
7. Artificial Intelligence and Automation
7.1 AI Features in the Platform
Quickbutik provides AI Features to support the Customer's e-commerce, such as text generation for product descriptions, product recommendations, automated image processing and overviews/analytics. When AI Features are used, this is indicated in the Platform's interface.
The AI Features are switched on by default. The Customer can switch them off in the Platform's settings. Use of the AI Features consumes AI Credits. The use of the AI Features is governed by the Quickbutik AI Services Additional Terms, which take precedence over this section 7 in the event of conflict.
7.2 Responsibility for AI-generated content
AI-generated content is provided as suggestions and assistance. The Customer is always responsible for reviewing, approving and, where necessary, correcting AI-generated content before it is published. Quickbutik does not guarantee that AI-generated content is accurate, complete or free from errors.
7.3 Use of data for AI
Quickbutik does not use Customer Data, or the Customer's input to and output from AI Features, to train AI models. Quickbutik may use anonymised and aggregated data, which cannot be linked to the Customer or to any individual, to develop and improve the Platform and its services.
7.4 Automated decision-making
Quickbutik does not use AI to make decisions that have legal or similarly significant effects for the Customer without human oversight. The Customer has the right to request human review of decisions affecting the Customer's Account, in accordance with section 5 of the AUP.
8. Customer Responsibilities
8.1 Legal compliance
The Customer is responsible for ensuring that its use of the Platform complies with all applicable laws in the jurisdictions in which the Customer operates, including but not limited to consumer protection law, marketing law, the GDPR and applicable tax rules. The Customer is responsible for all content and all activity that occurs through its Account.
8.2 Accessibility (European Accessibility Act)
As of 28 June 2025, the European Accessibility Act (Directive (EU) 2019/882) imposes accessibility requirements on e-commerce services. Quickbutik strives to make its themes for the Native Storefront and its checkout accessible in line with applicable accessibility requirements. The Customer is responsible for ensuring that its own content (images, texts, media) meets applicable accessibility requirements. The same applies to the settings and customisations the Customer makes on the Platform, such as colours, fonts, theme changes and added apps or scripts, since these can affect accessibility. The Customer is responsible for the accessibility of its External Storefronts, except for Quickbutik Checkout and other components that Quickbutik provides for use in them, which Quickbutik covers as stated above.
8.3 Account security
The Customer is responsible for protecting access to its Account, including using strong passwords and enabling two-factor authentication (2FA) where offered. Quickbutik is not liable for unauthorised access resulting from inadequate security on the Customer's part.
8.4 Prohibited use
Detailed rules on permitted and prohibited use are set out in the Acceptable Use Policy (Supplementary Agreement C). Without limiting the AUP, the Customer may under no circumstances:
- use the Platform for illegal activities or the sale of prohibited products
- place undue load on the Platform's infrastructure
- attempt to gain unauthorised access to the Platform's systems or other Customers' data
- resell or sublicense its access to the Platform without written consent
Breaches of this section are handled under section 4 of the AUP.
8.5 Intellectual property rights
The Customer warrants that all content uploaded to or published via the Platform does not infringe the intellectual property rights of any third party. The Customer shall indemnify and hold Quickbutik harmless against any claims brought against Quickbutik as a result of such infringement.
9. Uptime and Service Level (SLA)
9.1 Uptime
Quickbutik strives for 100% uptime and guarantees an uptime of at least 96% per calendar month, excluding scheduled maintenance. Uptime refers to the availability of the Customer's Native Storefront, meaning that End Customers can visit it and complete purchases. The control panel, the API and other administrative functions are not covered by the guarantee. External Storefronts, and purchases made through them, are not covered either, even where they use the API or Quickbutik Checkout. A Customer that only uses External Storefronts therefore has no uptime guarantee and no rights under section 9.2. Failures in Quickbutik's own software, including the checkout in Quickbutik Checkout, count as downtime. Unavailability caused by Quickbutik's hosting, infrastructure and network providers, by payment providers such as Adyen, by other Third-Party Services, the Customer's own integrations, customisations or domain settings, or force majeure (section 14) does not count as downtime. Current status and incident history are published at quickbutikstatus.com. Scheduled maintenance is announced at least 48 hours in advance and is, as far as possible, carried out outside peak traffic periods.
9.2 Compensation for outages
If uptime during a calendar month falls below 96%, the Customer is entitled to compensation in the form of additional subscription time (service credit). The compensation is 5% of the monthly fee for each percentage point by which uptime falls below 96%, calculated pro rata, up to a maximum of one monthly fee. For example, an uptime of 94% gives additional subscription time corresponding to 10% of the monthly fee. For quarterly and annual plans, the monthly fee is the fee for the period divided by the number of months in the period.
If uptime during a calendar month falls below 90%, the Customer may instead terminate the Agreement with immediate effect and receive a refund of the remaining prepaid subscription time.
Compensation is granted upon written request from the Customer to support@quickbutik.com within 30 days of the outage.
10. Quickbutik's Responsibilities
10.1 Provision of the service
Except as expressly set out in the Agreement, including the uptime guarantee in section 9, Quickbutik provides the Platform "as is" and strives for the highest possible operational stability. In the event of disruptions, Quickbutik takes reasonable and prompt measures to restore normal operation.
10.2 Security
Quickbutik implements technical and organisational measures to protect the Platform and Customer Data in accordance with industry standards and applicable legislation. This includes:
- Encryption of data in transit (TLS) and at rest
- Regular security updates and scans
- Redundancy and backups of Customer Data
- An incident management process with the objective of reporting serious security incidents to affected Customers within 48 hours (personal data breaches are notified as set out in section 8 of the DPA)
- Availability of two-factor authentication (2FA)
10.3 Third-Party Services
The Platform integrates with Third-Party Services (for example Klarna, Stripe, Swish, PostNord and nShift). Quickbutik is not liable for errors, outages, data loss or delays caused by Third-Party Services, without prejudice to Quickbutik's liability for sub-processors under section 6.4 of the DPA. Quickbutik endeavours to inform the Customer of known issues with Third-Party Services that affect the Platform.
A list of the sub-processors that process personal data is available at quickbutik.com/en/legal/platform/dpa and is updated on an ongoing basis.
11. Content Moderation and the DSA
11.1 Customer's responsibility for content
The Customer is solely responsible for all content, data and activity published via its Account. Quickbutik has no general obligation to monitor and does not pre-screen the Customer's content before publication, but may review it under section 8 of the AUP.
11.2 Notification of illegal content (Notice and Action)
In accordance with the Digital Services Act (Regulation (EU) 2022/2065), Quickbutik provides a mechanism for notifying illegal content. Notifications are submitted to abuse@quickbutik.com as set out in section 6 of the AUP.
11.3 Measures and complaints
If Quickbutik determines that content violates the law or the Agreement, Quickbutik will:
- notify the Customer of the specific content and the reason for the measure
- give the Customer the opportunity to remedy the content within the period set out in section 4 of the AUP, unless the conduct is handled as a Level 1 violation under section 4 of the AUP
- in the cases set out in section 4 of the AUP, deactivate the Account or terminate the Agreement with a statement of reasons
The Customer may appeal Quickbutik's decisions in accordance with section 5 of the AUP.
12. Changes to the Service and the Terms
12.1 Changes to the Platform
Quickbutik develops and improves the Platform on an ongoing basis. Quickbutik reserves the right to update, change or remove features.
12.2 Changes to the Terms
Quickbutik may amend these Terms of Service and the Supplementary Agreements. Amendments are communicated by email to the Customer's registered email address and/or by notice in the Platform at least 30 days before they take effect. Amendments that are required by law, a court or a public authority, or that are not to the Customer's detriment, may take effect sooner.
If the Customer does not accept the amended Terms, the Customer has the right to terminate the Agreement with effect from the date the new Terms take effect.
Quickbutik may require the Customer to accept the amended Terms in the Platform, for example before the Customer can continue to use the control panel. If the Customer continues to use the Platform after the new Terms have taken effect, the Customer is deemed to have accepted the new Terms.
Additional Terms are amended in accordance with their own provisions.
13. Limitation of Liability
13.1 General limitation of liability
Quickbutik's total liability under this Agreement is limited to the amount the Customer has paid in subscription fees during the 12 months preceding the event giving rise to the liability.
13.2 Exclusions
Quickbutik is not liable for:
- indirect damages, consequential damages, loss of profit or loss of data
- damages caused by Third-Party Services, without prejudice to Quickbutik's liability for sub-processors under section 6.4 of the DPA
- damages arising from the Customer's own acts or omissions
- inaccuracies in AI-generated content (see section 7.2)
13.3 Exceptions to the limitation
The limitation of liability does not apply to damages caused by gross negligence or wilful misconduct on the part of Quickbutik, or to liability that cannot be limited under mandatory law.
13.4 Additional Terms and personal data
Where Additional Terms contain their own limitation of liability, that limitation applies instead of section 13.1 to claims concerning that service, except for liability for the processing of personal data. That liability, including for AI providers and other sub-processors, is governed by section 12 of the DPA and the limitation in section 13.1, also where the processing takes place in a service covered by Additional Terms.
14. Force Majeure
A Party is released from liability for failure to perform an obligation if performance is prevented or materially impeded by circumstances beyond the Party's reasonable control. Such circumstances include, among others: war, natural disaster, pandemic, labour dispute, government decision, disruption of public communications networks, large-scale cyberattacks, or serious disruptions at key subcontractors.
A Party invoking force majeure shall notify the other Party without delay and take reasonable measures to limit the consequences.
If performance is prevented for a period exceeding three months, both Parties have the right to terminate the Agreement with immediate effect in respect of the affected service.
15. Personal Data and the GDPR
15.1 Quickbutik as controller
For personal data about the Customer and its users as account holders (contact details, payment information, usage data), Quickbutik is the controller. Processing is carried out in accordance with Quickbutik's Privacy Policy (quickbutik.com/en/legal/platform/privacy) and the GDPR.
15.2 Quickbutik as processor
For personal data that Quickbutik processes on the Customer's behalf, such as data about End Customers, and about visitors to the Customer's Storefronts to the extent that data is processed in the Platform (see section 3.2 of the DPA), Quickbutik acts as processor and the Customer is the controller. Processing is governed by Supplementary Agreement A (Data Processing Agreement/DPA).
15.3 Customer's rights
The Customer has the right of access, rectification, erasure, restriction of processing, data portability and objection with regard to its personal data. Requests are directed to privacy@quickbutik.com.
15.4 Sub-processors
A list of sub-processors that process personal data on behalf of the Customer is available at quickbutik.com/en/legal/platform/dpa. Quickbutik informs the Customer at least 30 days in advance of any new sub-processors. The Customer has the right to object to new sub-processors.
16. Shops and Storefronts Built on Quickbutik
Quickbutik accepts no responsibility for the content, products, offers, deliveries, complaints or other operations of individual Shops and Storefronts. For questions relating to a specific Shop or Storefront, please refer to the seller's own terms of purchase.
17. Governing Law, Disputes and Language
17.1 Governing law
The Agreement is governed by and construed in accordance with Swedish law.
17.2 Dispute resolution
Disputes arising in connection with the Agreement shall primarily be resolved through negotiation between the Parties. Additional Terms with their own dispute resolution clause follow that clause. If no agreement is reached within 30 days, the dispute shall be settled by the Swedish general courts, with Helsingborg District Court (Helsingborgs tingsrätt) as the court of first instance.
17.3 Language
These Terms of Service and all Supplementary Agreements are drafted in English, which is the legally binding version. Translations into other languages are provided for convenience only. In the event of any discrepancy between the English version and a translation, the English version prevails.
18. Miscellaneous
18.1 Assignment
The Customer may not assign its rights or obligations under the Agreement without Quickbutik's written consent. Quickbutik may assign the Agreement in connection with an acquisition, merger or transfer of a material part of its business.
18.2 Entire agreement
The Agreement constitutes the entire agreement between the Parties regarding the Platform and supersedes all prior agreements and representations, including earlier versions of Quickbutik's terms of service and data processing agreement. Additional Terms that the Customer has accepted remain in force and form part of the Agreement.
18.3 Severability
If any provision of the Agreement is or becomes invalid, this does not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that achieves the intended purpose as closely as possible.
18.4 Contact
General enquiries: support@quickbutik.com
Legal enquiries: legal@quickbutik.com
Data protection requests: privacy@quickbutik.com
Notification of illegal content: abuse@quickbutik.com
Appeals of decisions: complaints@quickbutik.com
Security incidents and vulnerabilities: security@quickbutik.com
Supplementary Agreements (separate documents)
The following supplementary agreements are separate documents that form part of the Agreement.
Supplementary Agreement A: Data Processing Agreement (DPA)
Governs the personal data that Quickbutik processes on the Customer's behalf. Includes the technical and organisational security measures and, in Annex 1, the list of sub-processors.
Supplementary Agreement B: API and Integration Terms
Terms for API access, rate limits, MCP servers, the CLI, developer licences, usage restrictions and allocation of responsibility for third-party integrations.
Supplementary Agreement C: Acceptable Use Policy (AUP)
Detailed rules for permitted use, prohibited product categories, content restrictions, consequences and escalation process.